Until now, TCR had been unable to confirm any “conditional renewal” or “non-renewal” notifications issued by Nationwide to owners in New York, the second largest pet-insurance market. Now, it seems, New York regulators may have finally caved:
“We got a notice that our whole pet and wellness insurance will be reduced to 50% reimbursement going forward. We have 2 cats with countless preexisting conditions under that insurance, so there’s not an alternative for us. Just wanted to give a heads-up for anyone in New York – it’s our turn now.” – Mrs. K. Loeffler of Brooklyn, NY, posting to the “Dropped By Nationwide” Facebook Group which now exceeds 2600 members
New York regulators, it seems, have now cleared the way for Nationwide’s pet insurance division to begin unloading New York residents who enrolled their dogs and cats in the company’s bestselling insurance product, “Whole Pet with Wellness.”
The Canine Review obtained a written notice Sunday informing the owner of a 9-year-old cat in Brooklyn, New York, that Nationwide Pet Insurance would be reducing her policy’s reimbursement rate to 50% upon renewal on September 24, 2026. The notice, dated July 27, 2026, is what’s referred to as a “conditional renewal” notice; and it states, in part:
